NEW YORK, NY — a4 Advertising (now Optimum Media), an Optimum Company, was recognized as a finalist at the 2023 Excellence in Customer Service Awards by Business Intelligence Group.
a4 Advertising is honored to be recognized for the work it does on behalf of its customers, as the company values its customers’ success and aims to put their best interests first. a4 strives to constantly improve its customer relationships by taking a consultative approach with each client and deliver strong ROI results through each initiative and campaign it deploys.
“Being recognized for excellence in customer service is incredibly humbling and gratifying. It is a testament to the hard work our team brings to their roles each and every day and validates the transformation we have made over the last few years in our approach to customer service. a4’s philosophy is that customer service is a value proposition in itself, and this recognition highlights the power of that mindset,” comments Michael Marchello, Senior Director of Customer Success, a4 Advertising.
About Optimum Media (formerly a4 Media)
Optimum Media is a multiscreen advertising sales agency and media consultancy business available to small and medium businesses, as well as national, political, media and entertainment, and agency clients across the United States. We work with advertisers to develop custom multiscreen advertising solutions powered by proprietary technology and a massive aggregated database of audience data points and TV viewership data.
About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.